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FAQ

About Sim Race Market
What is Sim Race Market?
What is Sim Race Market?
Do you sell products directly?
Do you sell products directly?
What kinds of digital goods do you offer?
What kinds of digital goods do you offer?
What physical items can I buy?
What physical items can I buy?
Are your digital products beginner-friendly?
Are your digital products beginner-friendly?
Can I sell my own setups or gear on Sim Race Market?
Can I sell my own setups or gear on Sim Race Market?
Do you support brand partnerships or affiliate deals?
Do you support brand partnerships or affiliate deals?
How are product quality and legitimacy ensured?
How are product quality and legitimacy ensured?
Placing an Order
How do I find the right product for my sim rig setup?
How do I find the right product for my sim rig setup?
Can I change or cancel my order?
Can I change or cancel my order?
How do I know if something is in stock?
How do I know if something is in stock?
Shipping and Delivery
Where do you ship from, and how long does it take?
Where do you ship from, and how long does it take?
Do you ship internationally?
Do you ship internationally?
Returns and Exchanges
What’s your return policy?
What’s your return policy?
How can I initiate a return or exchange process?
How can I initiate a return or exchange process?
Support and Contact
Who do I contact for support?
Who do I contact for support?
What are your support hours?
What are your support hours?
How long does it take to receive a response from customer service?
How long does it take to receive a response from customer service?
Do you offer live chat support for real-time assistance?
Do you offer live chat support for real-time assistance?

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